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Privacy Policy for BayFi LLC

BayFi LLC ("BayFi," "we," "us," or "our"), registered at Near By Police Officer Mess, Keeramottia Moszid Road, Rangpur Sadar 5400, Rangpur, Bangladesh, is committed to protecting the privacy of individuals who visit our website (https://gobayfi.com) (the "Site"), use our services, or use our software products ("Software Products"). This Privacy Policy outlines how we collect, use, disclose, and protect your Personal Information. By using our Site, Services, or Software Products, you consent to the data practices described in this policy. If a separate privacy notice is provided for a specific Software Product, that notice will apply to that product.

1. Use of the Site

We may collect and process the following types of information:

a. Personal Information You Provide to Us:

Through the Site: When you fill out our contact form or otherwise communicate with us via the Site, you may provide us with personal information such as your name, email address, phone number (optional), company name (optional), and the content of your message.

For Our Services: When engaging our services, we may collect information necessary to provide those services, as detailed in client agreements.

For Our Software Products:  When you register for, purchase, download, or use our Software Products, we may collect:

Account Information: Name, email address, username, password, company information, and other details required for account setup and management.

Payment Information: If our Software Products are paid, we may collect payment details (e.g., credit card number, billing address). This information is typically processed securely by a third-party payment processor, and we generally only store a transaction identifier or partial payment information for record-keeping. Information You Input: Data you voluntarily enter, upload, or create within our Software Products as part of their functionality.

b. Information We Collect Automatically:

From the Site (Usage Data):  When you visit our Site, we automatically collect certain information about your device and your interaction with our Site. This may include IP address, browser type, browser version, operating system, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We use cookies and similar technologies like Google Analytics for this.

From Software Products (Usage Data): When you use our Software Products, we may automatically collect:

Device and System Information: Information about the device you use to access the Software Product (e.g., hardware model, operating system version, unique device identifiers, IP address).

Usage Information  Data about how you use the Software Product, such as features accessed, actions taken, time spent, error logs, and performance data. This helps us improve the products and provide support.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain Our Site and Services: Operate the Site, deliver requested services, and fulfill contractual obligations.

To Provide and Maintain Our Software Products: Enable access and use of Software Products, manage user accounts, process payments, provide customer and technical support, and ensure the functionality of the products.

To Improve and Personalize:  Understand and analyze how you use our Site, Services, and Software Products to improve them, develop new offerings, and personalize your experience.

Communication:  To respond to your inquiries, send service-related communications (e.g., account verification, technical notices, updates, security alerts), and, where permitted by law and with your consent if required, send you marketing and promotional materials about our offerings.

Analytics and Research:  For internal analytics, market research, and reporting.

Legal and Security:  To comply with legal obligations, enforce our terms and agreements (including EULAs), protect our rights and property, and detect, prevent, and address fraud, security, or technical issues.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for various purposes, including:

Site Cookies: We use cookies (e.g., via Google Analytics) on our Site to enhance experience, remember preferences, and for analytics. You can control cookies through your browser settings.

Software Product Technologies: Our Software Products may use cookies, local storage, or similar technologies to function correctly, remember user preferences, provide security, and collect usage analytics.

Google Analytics : Used on our Site. Google's privacy policy: https://policies.google.com/privacy. Opt-out via Google’s opt-out browser add-on.

Third-Party Services:  Our Site or Software Products may integrate with third-party services (e.g., payment processors, cloud hosting). These services have their own privacy policies governing their use of data.

4. Data Sharing and Disclosure

We do not sell your Personal Information. We may share your information in the following circumstances:

Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf (e.g., website/cloud hosting, payment processing, data analysis, email delivery, customer service, technical support for Software Products). They are authorized to use your personal information only as necessary to provide these services to us.

Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency), or to protect the rights, property, or safety of BayFi LLC, our users, or others.

Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred.

With Your Consent:  For any other purpose with your explicit consent.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security.

6. Data Retention

We retain your Personal Information for as long as necessary for the purposes set out in this Privacy Policy, to provide our Services and Software Products, or as required by applicable laws (e.g., for tax, legal, or accounting purposes). For Software Products, account information may be retained as long as the account is active and for a reasonable period thereafter.

7. International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction (including Bangladesh, where BayFi LLC is based) where data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take appropriate steps to ensure that your data is treated securely.

8. Your Data Protection Rights

Depending on your location (e.g., EU/EEA under GDPR, California under CCPA), you may have rights such as:

Access, Rectification, Erasure of your personal data.

Restrict or Object to processing.

Data Portability.

Withdraw consent (where consent is the basis for processing).  

Lodge a complaint with a supervisory authority.  

To exercise these rights, please contact us at [Your Email Address for Privacy Queries].  

9. Children's Privacy

Our Site, Services, and Software Products are not intended for use by children under the age of 13 (or 16 in certain EU jurisdictions, or other applicable age of consent). We do not knowingly collect personally identifiable information from children under these ages. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information.

10. Links to Other Websites

Our Site or Software Products may contain links to other websites not operated by us. We are not responsible for their privacy practices. Review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you by posting the new policy on this page and updating the "Last Updated" date. Review this policy periodically for changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:
BayFi LLC
Near By Police Officer Mess, Keeramottia Moszid Road
Rangpur Sadar 5400, Rangpur
Bangladesh
Email: hello@gobayfi.com

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